Informations

ARRIVALS AND DEPARTURES

The day of arrival the rooms will be available from 3pm.
The day of departure check-out time is at 10am.
For late arrivals after 8pm please inform the hotel, thank you.

You can use our facilities from the day of arrival.
On day of departure if you want to use the Wellness Center facilities, the price is Euro 15,00 per person.

PETS NOT ALLOWED IN HOTEL.

DEPOSIT PREPAYMENT

To confirm your reservation and to guarantee your room we require a deposit of 30%.

CANCELLATION POLICY:
- until 30 days prior to arrival date: no fee - the deposit will be reimbursed or used for another stay in another period - FREE CANCELLATION
- from 29 days to 15 days prior to arrival day: 30% fee on the total due
- from 14 days to 7 days prior to arrival day : 50% fee on the total due
- from 6 days to NO SHOW: 100% fee on the total due

MEALS

Meals included in the price, and not taken during your stay, will not be reimbursed.

EARLY DEPARTURE OR POSTPONED ARRIVAL

In case of no-show, postponed arrival or early departure the room will be charged at full amount for the whole duration of the booked stay and no refund will apply.

ROOM SERVICE

If you wish you can have breakfast in your room until 11:30am. Every Room Service delivery charge is Euro 10,00.

RESERVATION IN OUR WELLNESS CENTER

In order to get a better service in our Wellness Center, we suggest to you to book your treatments at the time of your room booking or at your arrival. Treatments booked and not cancelled 30 hours prior the scheduled time will be fully charged.

SMOKING POLICY

Smoking is not permitted in the rooms nor in any of the areas at our hotel. Please note you can only smoke outside!

MOBILE PHONE USE

Please do not use your mobile phone in the Restaurant nor in the Wellness Center.

DRESS CODE

Appropriate clothes will be very appreciated at dinner time. During the day you can dress in total comfort and relax, even with your bathrobe.